"CUC: Can't Understand Customer (Service)

I'm taking this from an anonymous comment that CUC in the CNMI stands for "Can't Understand Customer Service."

Geek Goddess and I were at its Dan Dan Office to file for a refund and my, were there lots of people or customers either to complain or at least inquire. We secured a number and got a no. 7. I thought, at least it's 7 and it would be fast.

However, 30 minutes passed and we hadn't been called yet, only to find out that Customer (i don't) Care hollered for no. 23. Whoa?! Yes, 23 and then we saw someone had no. 27 stub in his hand. As we scanned the office, CUC had two customer service agents only and three tables were empty. What's going on? Can't they take a hint? Where's the manager?

Geek Goddess and I left before we reach an hour of futile waiting. We'll try our luck next time. Where are the other agents?

As we waited, we read this poster that says: "CUC spends $2.5 million every month for power plant 1 only." Imagine what it takes to put the burden to the customers to come up with such numbers?

Kudos to CUC, its customer care and its "electrifying" service!

The Reveler